An expert is unresponsive and not responding to my messages, when can I hear back?
Tshepho
Last Update 4 months ago
Depending on the expert, the average response time is between 1 and 3 working days. How fast an expert responds usually can be seen on their profile.
In some cases – roughly 5-10% of the cases, mentorship requests can go unanswered. SME Advice send email notifications to expert/mentee whenever a message is sent and not read within at least 10 minutes